Privacy Policy

Privacy policy

Last Updated: November 22, 2025
Mobile Terms Updated: October 10, 2024

Privacy Policy

This Privacy Policy describes how BloxItem (“Monetized Social”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, communicate with us, or make a purchase at bloxitem.com (the “Site”). The term “Services” refers collectively to all interactions you have with us online or offline.

By accessing or using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operations, or for legal or regulatory reasons. We will update the “Last Updated” date at the top of this page when changes occur.

2. Personal Information We Collect

We collect personal information about you in several ways. The information we collect depends on how you interact with the Site and Services.

A. Information You Provide Directly

This includes information you submit voluntarily, such as:

  • Basic contact details: name, email, phone number, mailing or billing address

  • Order information: billing address, shipping address, payment confirmation

  • Account information: username, password, security questions

  • Shopping activity: items viewed, added to cart, or added to wishlist

  • Customer support details: messages or attachments you send to us

Some features of the Services require specific information. If you choose not to provide certain information, you may be unable to use those features.

B. Information Collected Automatically (Cookies & Tracking Tools)

We automatically collect certain information when you interact with the Services (“Usage Data”), including:

  • Device information

  • Browser details

  • IP address

  • Network information

  • Clicks, pages viewed, time spent, and other usage behavior

We use cookies, pixels, SDKs, and similar technologies to collect this data. You may disable cookies through your browser, but doing so may limit functionality.

C. Information Obtained from Third Parties

We may receive additional information about you from:

  • E-commerce partners (such as Shopify)

  • Payment processors (billing details, payment status)

  • Marketing, analytics, and advertising partners (tracking and engagement data)

Any data received from third parties is processed in accordance with this Privacy Policy.

3. How We Use Your Personal Information

We use personal information for various purposes, including:

A. Providing and Improving Our Services

  • Processing orders and payments

  • Managing your account

  • Shipping orders and handling returns

  • Sending order confirmations and updates

  • Enabling product reviews

B. Marketing and Advertising

  • Sending promotional emails, SMS messages, and offers

  • Displaying personalized advertisements on our Site and across the internet

  • Enhancing marketing analytics and performance

C. Security and Fraud Prevention

  • Detecting and preventing fraudulent or malicious activity

  • Monitoring suspicious behavior

  • Maintaining the security of user accounts

D. Customer Support and Communication

  • Responding to your inquiries

  • Providing technical support

  • Improving overall customer experience

4. Cookies

We use cookies to:

  • Operate and secure the Site

  • Store your preferences

  • Analyze traffic and user behavior

  • Deliver personalized content and ads

Blocking cookies may impact your experience or disable certain features.

For Shopify-related cookie information, visit:
shopify.com/legal/cookies

5. How We Share Personal Information

We may disclose personal information to the following categories of recipients:

  • Service Providers: payment processors, IT providers, analytics tools, customer support partners, cloud storage services

  • Business and Marketing Partners: including Shopify

  • Corporate Affiliates: within our company group

  • Legal Authorities: when required for compliance, investigations, or legal processes

  • During Business Transactions: mergers, acquisitions, asset transfers, or bankruptcy

We do not use or disclose sensitive personal information to infer characteristics about you.

6. User-Generated Content

Any content you post publicly (such as product reviews) may be visible to anyone. We cannot guarantee that third parties who view this content will maintain the privacy or security of information you share publicly.

7. Third-Party Websites & Links

Our Site may contain links to third-party websites. We are not responsible for:

  • The privacy practices of those websites

  • The accuracy of content published on third-party sites

We recommend reviewing the privacy policies of any external websites you visit.

8. Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided personal information, please contact us to request deletion.

9. Security & Data Retention

We employ industry-standard security methods, but no system is completely secure. Information transmitted electronically may be vulnerable during transfer.

We retain personal information as long as necessary for:

  • Providing Services

  • Managing customer accounts

  • Legal compliance

  • Dispute resolution

  • Contract enforcement

10. Your Rights

Depending on your region, you may have the right to:

  • Access / Know what personal data we hold

  • Delete your personal information

  • Correct inaccurate information

  • Receive or transfer your personal data (Portability)

  • Restrict processing

  • Withdraw consent (where applicable)

  • Appeal a decision regarding your privacy request

We may request proof of identity before processing any request.

We will not discriminate against you for exercising your legal rights.

11. Complaints

If you have concerns about how your personal data is handled:

📧 support@bloxitem.com